Material for life: We manufacture your figures from a highly resistant and versatile material, the moldable plastic resin, which allows your figures to last for a lifetime.
Works made by hand: The work is 100% handmade. We start with the raw material and we work it by carving and giving it shape.
Exclusive: Each work is 100% personalized and original, that is, no two are the same. The orders are for and for you with total exclusivity.
Processing time: These are detailed elaborations that require a minimum of 6-15 working days for their manufacture.
Ship Worldwide: We ship to all of world. Orders are received 15-35 days according to different country after we inform you of the delivery.
Figures with your face: We got a reasonable resemblance. We do not make figures in 3D, but we do the work inspired by the photographs you send us trying to respect the details to the fullest. We always inform you of any particularity so that you have them in mind.
Measurements: The figures is 15-18 cm in height. The measurements of the base depend on the width of the figure. We can make larger figures at the request of the client. The measures are indicative; To achieve the best results in terms of proportionality and finishes, we always respect the criteria of the artist.
Contact now for your unique gift. We advise you, we help you make decisions, we give you ideas and we formalize your order. Send us your photos and give something unique. We will wait for you!
After Sale Service & Disclaimer Policy:
we will let you see the work of every step and listen to your advice and make change and improvement according to your idea. but you must know our art works is a gift or wedding cake topper or you can say it is a toy, you can see our real work similarity photos everywhere in our shop. because we only use original finished photos for other clients of our works. we sure similarity 70% and we sure it is 100% handmade. no two works are the same. it is like you but not same with you 100%. We cannot sure you 100% similar to your face. if you very highly demand of similarity or every details perfect as you think. please do not order. We cannot finish your highly request because the face is 2.5-3cm in diameter, so from a technical point of view, please understand we cannot finish by pure hand work so delicate on such small area. We can only refund 20-30% of your payment when work start and if you change your mind or not satisfied with the works. We cannot fully refund because you must pay the artist labor time and materials. When the figurines are reached 70% similarity. That mean our work is done. We can finish the order and ship it as our own discretion or judgments. Please understanding. And if you not satisfied with current works. We can make small adjustment for face and improve it two or three times according to your advice.
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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