How to put order in Aliexpress:
Welcome to my Aliexpress. Here is the way to put the order:
1. log in Aliexpress with your registered name and password.
2. Seeing the items you like, click button “add to cart” if you needto buy multiple items;
If you just want to buy 1 item,you can also click the button “buynow” directly.
3. After finishing all buying, click “shopping cart” in righttop of the page into a new page for all the items you chosed in shopping cart.
4. In this new page, click the button “buy now”. Then all the itemsyou chosed will be in 1 invoice. Aliexpress will calculate the total amount foryou.
5. Pay for the items together.
Most of All the items in my store will be offered by free shipping.As long as the parcel's weigh is over 2KG,we will upgrade your parcel from air mail shipping to Expressmail shipping (5-7 businessdays for delivery).
Normally, Delivery time of United States will take 7-19 days. All other Worldwide delivery time takes about 25-30 days due to international customclearance. As soon as you pay for the items, we will send your parcel within 1-3 days.If you need them to be shipped with express mail shipping(5-7 business days for delivery), please feel free to contact us before your payment, and we will calculate the extra upgrading fee to express mail shipping for you.
If you receive defective item DOA (defective on arrival), please notify us within 7 days for returning instruction of replacement. The item(s) must be returned with fully packed material without being used.
The returning shipping cost will be on your expenses by Registered Airmail. After we receive your returning unit, we will investigate and evaluate the unit within 7 days. We will then send you a brand new replacement unit at our shipping cost if it meets our warranty requirements.
Import duties, taxes and charges are not included in the item price or shipping charges. It will be your expenses if incurred. Every country's customs has their own standards in evaluating the customs taxes & duties when the goods were processing through their country. All associated customs taxes / duties will be at recipient's expenses if incurred.
Please check with your country's customs office to determine what these additional costs will be prior to biddingying.
Feedback and Detailed Seller Ratings
We appreciate your business and will leave positive feedback after each payment.
If you are satisfied with our service, please rate the details of your transaction (Detailed Seller Ratings) with a positive feedback, If you have any questions, please contact us first before leave feedback.
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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